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Title of job: |
Mortgage Collections |
Job Location: |
Simi Valley, California, 93065 |
Job Type: |
Contract
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Price Range: |
Negotiable, Depending on experience |
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Start Date: |
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End Date: |
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Categories: |
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Business |
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Administrative / Clerical |
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Collections |
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Qualifications: |
Other desired skills: Mortgage Collections |
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Job/Project Details: |
Adecco is recruiting for one of the top Mortgage/Banking companies in Southern California! We have successfully placed many people in this position and we still need more candidates! Adecco offers Health and Dental benefits as early as your first paycheck, a 401K Plan, Online Tutorials sent to your home, Skills Assessments, Weekly Paychecks, Direct Deposit, Tuition Reimbursement, Bonus Incentives, and Paid Holidays. We are currently recruiting for Experienced Collections/Customer Service Representatives. This position requires a minimum of one year of collections or heavy customer service experience. Experience should be recent! Successful candidates will have strong verbal skills and problem resolution skills. Candidate must be able to work in a fast paced environment and meet quotas within a set amount of time. Ideally, we are looking for candidates who will go "Above and Beyond for a Customer!!!" Candidate must be available to work occassional overtime and one Saturday per month. It is\]\\ Detailed Job Description: Collector I The Collector I works in the Collections/Risk Operations environment and is typically aligned with the routine outbound collections calling process and frequently requires guidance on non-routine situations. Primary responsibilities are collections, customer servicing and other loss mitigation or recovery activities. Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. Works an established list of accounts on an automated collections system and/or autodialer. This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts. Understands and educates customers on account terms and alternate payment programs and methods. Navigates a computerized data entry system or other relevant applications. Subject Line of email should read: COLLECTIONS-SIMI VALLEYdf-jb |
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