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Standard job listing
Title of job: Auto Collections Representative
Job Location: Jacksonville, Florida, 32256
Job Type: Contract to Hire
Price Range:
Negotiable, Depending on experience
Start Date:
ASAP
End Date:
Not a pressing concern
Categories:
# Section Category Subcategory
#1 Financial Accounting Bookkeeper
Qualifications:
Requires: 2 Years of related experience or the equivalent combination of experience and education that demonstrates the ability to perform the essential functions of this position. Collections experience is a MUST!

Other desired skills:
Requires: 2 Years of related experience or the equivalent combination of experience and education that demonstrates the ability to perform the essential functions of this position. Collections experience is a MUST!
Job/Project Details: Contact customer to resolve delinquent status of account according to company policy or to recover unpaid balances on previously charged off account(s) including establishing and maintaining payment schedules. Confirm payment or negotiate payment arrangement. Research any discrepancies. Document account information and payment arrangements on the computer. Process or forward any after call work-related requests accurately and in a timely manner. Make pertinent and clear notations on the account, using grammatically correct and understandable language. Conduct all conversations in a clear, friendly, and professional manner. Verify all personal identifying information. Use Microsoft programs and client-specific database to review the accounts for any previous notations and to find answers to questions. When circumstances indicate, communicate with appropriate offices for follow up. Maintain strict confidentiality with customer account information. Complete phone calls to meet required performance standards. Keep abreast of developments affecting customer service by reading daily updates. Mandatory assessments are to be completed by each candidate presented and results presented : Typing (25 wpm); Data Entry (5600 KPH) Pay Rate to candidate not to exceed $14.50/hour. At least 2 years of Collections experience. 3 week training shift from 8-5 p.m. Remaining shift will be: 3 days - 8-5 p.m. 1 day - 1 p.m. - 10 p.m. 1 day - 11 a.m. - 8 p.m. Candidates must work 2 Saturdays a month - Saturdays hours are from 8 - 12 p.m. and then 8 - 2 p.m. Sundays are voluntary. Schedules are subject to change. If candidates are selected for hire, background screening results, drug results and education results will have to be provideddf-jb

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